The room was very clean and the beds were very big and comfortable. The rooftop bar was a real bonus with excellent views of the city. The breakfast was excellent with plenty of variety.
Lynch
tammikuu 2025
Really luxurious hotel with a lot of grandeur. All facilities were available and very nice suitcase service. We could leave our luggage after checking out and could still use the restroom to change.
Jeroen
tammikuu 2023
ideal location / extremely helpful and happy staff / room size was large and it was well fitted - breakfast buffet was exceptional even for 5* hotel and the staff all worked hard making sure customers were happy and well fed. Front desk staff and door staff all young and genuinely helpful - top marks to the management.
Nigel
joulukuu 2024
Location, location, location! We enjoyed the Colonial aspect of the hotel, a reminder of the old "Saigon", breakfast was plentiful and very good. We were disappointed by the fact that during our 3-day stay we were not able to use the voucher given to us for 1 person for lunch, we were surprised the staff lady who would not allow us to keep it for our next return to the hotel, as we were going to stay again more than once but only 2 nights and not 3 and so we lost this voucher. The rule didn't make any sense to us! So we were a bit disappointed by the staff's lack of "customer service", as we were in total staying 7 nights with our friends (2 rooms )! However when our friend hurt her foot badly and couldn't walk, they let us borrow a wheelchair and this was a very nice gesture.
Juliette
maaliskuu 2025
Service from front desk to buffet breakfast was superb. Having stayed at many hotels in Asia and US, the breakfast buffet was one of the top two hotels. Saigon staff was very helpful- excellent, food of superb quality and variety and very clean food service area. The staff remembered my preferences in omelette the second day at breakfast and was always very helpful. The hotel is in District 1 and close to many shopping and sightseeing areas. We took the Mekong Ruver tour (guide was very good and informative) and the Dinner Cruise buffet made for some nice photos of the river area. We will be at the hotel 2 more nights before our trip to Cambodia. Highly recommend the Hotel Grand Saigon!
Ward
syyskuu 2024
This was so amazing. The service and staff were lovely every time and really looked out for us in so many ways. The room was super comfy and felt so luxurious. And the pool / exterior was stunning. Happy hour buy one get one free cocktails by the pool was definitely a perk! And the location was amazing. This really made this trip feel extra special. And the bed was laughably huge, we had a great time coming up with new jokes about the sheer size of the bed. It was literally two double beds pushed together. Felt so rich
Thalia
marraskuu 2024
This is an old-style collonial hotel in Saigon. It is not new, however, I would say that it is quite well maintained. The room was spotless and, in accordance to Vietnamese tradition of course, the staff was polite and very helpful at all times. Internet connection was very decent and the location of the hotel is superb, offerring a lot of choices in the area for food and drinks in the evening. From all the staff, I remember Mr. Elvis, always present at breakfast. He was not the only one, however, I do remember him as his name was somewhat unexpected to come accross in Vietnam. He was always helpful and, very discretely, he understood what I wanted. For example, he observed that I had a pack of cigarettes on my table and pointed out a smoking area on the floor, when he realised that I was not aware of it.
Polykarpos
heinäkuu 2024
While in Saigon, this is our hotel of choice. We like the location and its facilities. The staff is very nice and ready to listen and help. We checked in very late due to a terrible flight delay from Danang with Vietjet. Upon arrival, we were first given a "smelly/stuffy" room and it was upsetting but the other young man at reception immediately gave us a nicer room and we really did appreciate the upgrade. Thank you! Also the breakfasts are great and delicious! From the bell boys to reception everything was great!
Juliette
maaliskuu 2025
Clean room, breakfast was great. Staff very courteous n ready to help. beautiful location, easily accessible. closer to things to do and shopping areas.
Kishankumar
elokuu 2024
I enjoyed my stay at the Grand Saigon. Coming from the Old Quarter in Hanoi & as a first time visitor to Vietnam, the city & the hotel felt like return to civilisation. Room was spacious & comfortable. There was a huge spread for breakfast. Staff were friendly and attentive to needs. The room AC thermostat needed to be adjusted centrally to cool the room as needed & a short negotiation later it was done. Bags were kept in storage & I hung around in the lobby post check out time for a bit on the day of my departure & that was totally fine. There’s a small 7-11 across the hotel for supplies. Though my stay was brief and I didn’t get to use the pool or gym, I liked the hotel. It’s central, it’s comfortable & convenient and I would easily return again
Manoj
syyskuu 2024